Connection. Inspiration. Transformation.
De-Escalate with E.A.S.E.
“Everything can be taken from a man but one thing: the last of the human freedoms – to choose one’s attitude in any given set of circumstances,
to choose one’s own way.”
~Viktor Frankl
Most of us feel fear, dread or anxiety when dealing with a conflict. But the truth is, conflict isn't good or bad. What creates opportunities or destroys relationships is how we respond to it. De-Escalate with E.A.S.E. is designed to introduce participants to behaviors and techniques to de-escalate conflict, build trust and gain self-confidence.
During this three-hour, live instructor-led workshop, participants will:
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Explore the foundation of conflict and the thoughts, words and behaviors that escalate it
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Learn methods to calm the fight-or-flight response
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Discover how to use body language, words and mindset to change conflict dynamics
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Practice using a simple four-step framework of constructive behaviors proven to reduce conflict
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Experience real scenarios that provide the skills and confidence to manage conflict productively
"We can't control what happens in the world, but we can control how we respond to it."
~Marie Tjernlund, author and facilitator
"This is an amazing topic! EVERYONE needs to go through this training."